At Chrono Prestige, we want you to be completely satisfied with your purchase. If your order isn’t quite right, we offer a smooth and secure exchange and return process.
Want a Different Watch?
If you’d like to exchange your watch for a different model, please contact us within 14 days of receiving your order. The watch must be unworn, in its original packaging, and include all accessories.
How to exchange?
- Fill in the exchange form below
- We send you return instructions
- Send back your watch, use a tracked and insured shipping method for delivery
- Receive your new watch
Request exchange
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Returns
Not satisfied with your purchase? You can return your order within 14 days of delivery. The watch must be unworn, in its original packaging, and include all accessories.
How to return?
- Fill in the return form below
- We send you return instructions
- Send back your watch, use a tracked and insured shipping method for delivery
- Once we inspect the returned watch, we will proces your refund within a few business days
Request return
"*" indicates required fields